What does a customer do when they want to talk to a live person about
information on your web site when the only phone they have is in use
providing the Internet connection? You can serve this customer and place
yourself at the head of the class for only $89.50 a month by using the
Human Click service. If you want to staff a full scale customer service
or help desk consider eShare. For less ambitious
customer interaction Human Click is a great buy for a smaller company.
a wholly owned subsidiary of LivePerson, is the leading customer service
application over the Internet facilitating Live, 24/7 Interactive Sales
and Customer Support.
HumanClick gives your web site visitors
immediate, real-time on-demand help and enables web site
owners to track and communicate with visitors to your site. HumanClick,
an Application Service Provider (ASP), enables its clients to increase
sales, improve customer service and reduce costs in 11 different
languages in more than 60 countries all over the world.
Human Click is designed as an independent service so that you won't
have to install or run any software on your server. Therefore your site
can be hosted with any site hosting services provider.
Once you are registered as an operator, HumanClick will be activated
every time you connect to the Internet. By default, the HumanClick application
is minimized and provides you with an audio/visual alert as visitors
browse into your site or when they ask to chat with you. Using the operator
window you get a real-time view of visitors' profiles, including information
such as their host name, pages viewed, length of visit, etc. At any
point during a customer's visit to your site you may, in one click,
open a chat request on the visitor's screen and offer him assistance.
Visitors to a HumanClick enabled web site initiate a chat request by
clicking on a button such as this one. The button is embedded in your
site's web pages during the installation of HumanClick. Upon clicking
this button, a chat window opens on the visitor's browser, and the site
operator will receive a "request to chat" alert.
In some cases the site operator may want to be proactive and offer
assistance to a visitor in your site. In this case the visitor will
see a pop-up screen letting him know that there is someone on-line waiting
to assist him.
HumanClick Service / Product Benefits Chart*
Call us to hear more about this affordable interactive addition
to personally staff your web site. 1-888-799-2208